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    • Emergency EV Charging, 24/7
    • Book EV Charging
    • Mobile EV Fleet Charging Nationwide
    • Autonomous EV Charging Service
    • Level 3 Mobile EV Charging
    • Enterprise Fleet Monitoring
    • EV Jumpstart & 12V Battery Replacement
    • EV Towing
    • PSC AI Charging
  • Industries
    • Last-Mile Delivery Fleets
    • Logistics & Trucking Fleets
    • Rideshare & Taxi Fleets
    • Rental Car Fleets
    • Government & Municipal Fleets
    • EV Charging for Bus Fleets
    • Construction & Job Sites
    • Events & Temporary Operations
    • Utilities & Field Service Fleets
    • Data Centers
    • Ports & Airport Ground Fleets
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    • Mobile EV Jumpstart Locations
    • EV Towing Locations
    • EV Membership Location
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    • Mobile EV Charging Infrastructure
    • Fixed Charging Stations
    • Residential EV Charging Installation
    • Government Certified Installations
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    • Free Trial
    • EV Charging Membership
    • Apex Access (Lifetime)
    • The Elite EV Club
  • Blog
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Bee Charged EV LLC · Legal

Terms of Service

Effective date: October 23, 2026 · See also our Privacy Policy

These Terms of Service (“Terms”) are a binding agreement between you and Bee Charged EV LLC (“Bee Charged EV,” “we,” “us,” or “our”), 66 W Flagler St, Miami, FL 33130. They govern your use of www.beechargedev.com and related pages, forms, phone lines, checkout links and apps (the “Site”), and every product or service you buy or request from us (the “Services”).

PLEASE READ SECTION 17 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION AND WAIVES CLASS ACTIONS AND JURY TRIALS.
Contents

  1. Acceptance of these Terms
  2. Eligibility
  3. Our Services
  4. Accounts and information you give us
  5. Booking and dispatch
  6. Pricing and fees
  7. Payment
  8. Memberships, free trials and automatic renewal
  9. Cancellations and refunds
  10. Your responsibilities during service
  11. Vehicle condition, warranties and pre-existing issues
  12. Towing, jumpstart and battery replacement
  13. Equipment purchases and installations
  14. Fleet, enterprise and partner agreements
  15. Site use and intellectual property
  16. Disclaimers and limitation of liability
  17. Dispute resolution and arbitration
  18. Indemnity
  19. Governing law
  20. Calls, texts and emails
  21. Changes, termination and general terms
  22. Contact us

1. Acceptance of these Terms

By using the Site, booking or receiving a Service, buying a product, or starting a membership or free trial, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site or Services. If you accept on behalf of a company or fleet, you confirm you have authority to bind it, and “you” includes that company.

2. Eligibility

You must be at least 18 years old and able to form a binding contract. You must be the owner, authorized driver, or authorized fleet representative of any vehicle we service.

3. Our Services

Bee Charged EV provides, directly or through vetted partners and independent service providers:

  • On-demand and emergency mobile EV charging (Level 2 and DC fast charging) for individual drivers
  • Commercial mobile fleet charging, depot charging, turnkey and autonomous charging solutions, and PSC AI enterprise fleet monitoring
  • EV towing, 12V jumpstart and 12V battery replacement
  • EV charging memberships, including free trials, monthly plans, Apex Access (lifetime) and The Elite EV Club
  • Sale of charging equipment and mobile charging infrastructure
  • Fixed station, residential and government-certified charger installations
  • Provider, partner and investor programs (each governed by its own separate agreement)

Mobile charging is designed to add range so you can reach a destination or a fixed charger — typically 25 to 50 miles per session. It is not a substitute for regular charging. Service descriptions, coverage areas and estimates on the Site are general information and may change.

4. Accounts and information you give us

You agree to give accurate, current information, including your name, phone number, exact location, vehicle make, model and connector type. You are responsible for activity under your account or membership credentials and must tell us promptly of any unauthorized use.

5. Booking and dispatch

You can request service online, by phone at 888-675-9555, or by email at info@beechargedev.com. A request is accepted only when we confirm dispatch. Arrival times (for example, “under 45 minutes”) are estimates, not guarantees. They depend on distance, traffic, weather, road access, safety conditions and demand. We may decline or stop a service if the location is unsafe, unlawful or inaccessible, or if the vehicle appears damaged or unsafe to charge.

6. Pricing and fees

Prices are shown on the Site, quoted by phone, or set out in a written quote or fleet agreement. Unless stated otherwise, prices exclude applicable taxes. Charges may include a dispatch or service fee, energy delivered (per kWh or flat rate), mileage beyond the standard service radius, after-hours or holiday surcharges, and waiting time if the vehicle or driver is not available on arrival. We will tell you the price or how it is calculated before we start work. Promotional prices apply only for the stated period and terms.

7. Payment

You authorize us and our payment processor (currently Square) to charge your chosen payment method for all amounts due. We do not store full card numbers on our servers. For charging sessions, we may place a temporary pre-authorization hold (for example, $50). The hold is released when the session ends and you are billed only for the actual amount owed; your bank controls how fast the hold disappears from your statement. Fleet and business customers may be invoiced on the payment terms in their agreement. Late invoices may accrue interest at 1.5% per month or the maximum allowed by law, whichever is lower, plus reasonable collection costs.

8. Memberships, free trials and automatic renewal

Recurring billing. Monthly and other recurring memberships renew automatically at the end of each billing period, and we will charge your payment method the membership price shown at checkout (plus tax) until you cancel. By joining, you authorize these recurring charges.

Free trials. If you start a free trial, the paid membership begins automatically when the trial ends unless you cancel before the trial end date shown at sign-up. Where required by law, we will remind you before the first paid charge.

Lifetime and one-time plans. “Lifetime” plans such as Apex Access last for the life of the membership program and the member, are personal to the member, and cannot be transferred or resold. If we ever discontinue a lifetime program, we will give at least 60 days’ notice and offer a comparable plan or a prorated refund based on a 5-year useful life.

Member rates. Locked or member-only rates (for example, a per-kWh rate) apply only while your membership is active and in good standing, and only at locations and partner stations we designate as participating. Participating locations may change.

Price changes. We may change membership prices for future billing periods. We will notify you at least 30 days in advance, and you may cancel before the change takes effect.

How to cancel. You can cancel at any time, online through the manage-subscription link in your receipt email, by emailing info@beechargedev.com, or by calling 888-675-9555. Cancellation takes effect at the end of the current billing period; you keep your benefits until then and are not billed again.

Misuse. Memberships are for the named member’s own vehicles (or the registered fleet vehicles in a fleet plan). Sharing credentials or reselling member benefits may result in termination without refund.

9. Cancellations and refunds

  • Service calls: You may cancel a dispatch at no charge before a technician is en route. Once a technician is en route, a cancellation or trip fee may apply as quoted.
  • Completed services: Energy delivered and completed towing, jumpstart or battery service are non-refundable. If something went wrong, contact us within 7 days and we will review it in good faith.
  • Memberships: Monthly fees already charged are non-refundable except where required by law or where we failed to provide covered service.
  • Equipment: Unused equipment in original packaging may be returned within 30 days of delivery, subject to a restocking fee of up to 15% and return shipping at your cost. Custom-built or configured units, installed equipment, and used units are non-returnable except under warranty.
  • Installations: Deposits for installations become non-refundable once permits are pulled or materials are ordered.
  • Chargebacks: Please contact us before disputing a charge with your bank so we can resolve it quickly.

10. Your responsibilities during service

  • Stay in a safe place, follow road-safety laws, and call 911 first in any emergency involving injury, fire, smoke, or a crash.
  • Make sure the vehicle is legally and safely parked where our technician can reach it, and that you have permission to have it serviced at that location.
  • Tell us about any known battery damage, warning lights, recalls, flood or crash history, or aftermarket modifications.
  • Follow the technician’s safety instructions and keep people and pets clear of equipment and cables.
  • Do not tamper with, move, or disconnect our equipment.

Our technician may refuse or stop service at any time for safety reasons.

11. Vehicle condition, warranties and pre-existing issues

We charge to manufacturer-supported standards using compatible connectors (NACS, CCS, CHAdeMO and J1772, as available). We are not responsible for pre-existing defects, battery degradation, software faults, or manufacturer warranty decisions. Some manufacturers require towing instead of charging in certain fault conditions; we may recommend or require towing in those cases.

12. Towing, jumpstart and battery replacement

Towing may be performed by our crews or by licensed, insured towing partners. You authorize us or our partner to move your vehicle to the destination you designate. Remove personal valuables before towing; we are not responsible for loose items left in the vehicle. Any damage claim must be reported in writing within 48 hours of delivery, with photos. Replacement 12V batteries carry only the manufacturer’s warranty.

13. Equipment purchases and installations

Equipment. Title and risk of loss pass to you on delivery. Equipment is covered only by the written warranty provided with it (if any). You are responsible for using it according to its manual, applicable electrical codes, and local law. Delivery dates are estimates.

Installations. Residential, commercial, fixed-station and government projects are governed by a written quote or contract. Where licensed electrical work is required, it is performed by licensed electricians, and permits and inspections are obtained as required. You are responsible for giving accurate site information, site access, and any landlord, HOA or utility approvals. Utility rebates and tax incentives are not guaranteed.

14. Fleet, enterprise and partner agreements

Commercial fleet charging, enterprise monitoring, autonomous charging, provider, affiliate and investor programs are governed by a separate signed agreement or order form. If that agreement conflicts with these Terms, the signed agreement controls. Uptime figures (such as 99.9%) and deployment times (such as 3 to 7 days) are targets unless a signed service-level agreement says otherwise. Nothing on the Site is an offer to sell securities; investment opportunities are offered only through formal documents to eligible investors.

15. Site use and intellectual property

The Site and its content — the Bee Charged EV name, logos, product names (including PSC AI, Apex Access and The Elite EV Club), text, images, videos, podcast and software — belong to Bee Charged EV or its licensors. You may view the Site for personal or internal business use only. You may not copy, scrape, resell, frame, reverse-engineer, or use our marks without written permission; use bots or automated tools against the Site; submit false bookings; or interfere with Site security. If you send us reviews, feedback or ideas, you grant us a free, perpetual license to use them, including in marketing with your first name and city.

16. Disclaimers and limitation of liability

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR A SIGNED AGREEMENT, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ARRIVAL TIMES, UNINTERRUPTED AVAILABILITY, OR A SPECIFIC AMOUNT OF RANGE.

TO THE FULLEST EXTENT ALLOWED BY LAW, BEE CHARGED EV AND ITS OWNERS, EMPLOYEES, CONTRACTORS AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST TIME, MISSED APPOINTMENTS, OR FLEET DOWNTIME. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE IT AROSE, OR (B) $500.

These limits do not apply to liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be limited by law. Some states do not allow certain limits, so some of these may not apply to you.

17. Dispute resolution and arbitration

Talk to us first. Before filing any claim, send written notice to info@beechargedev.com describing the issue and the remedy you want. We will try to resolve it within 30 days.

Binding arbitration. If we cannot resolve it, you and Bee Charged EV agree that any dispute arising from these Terms, the Site or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Rules for business customers). The arbitration may be held by video or in Miami-Dade County, Florida, or the county where you live. The Federal Arbitration Act governs this section.

Exceptions. Either party may bring an individual claim in small-claims court, or seek an injunction to protect intellectual property.

Class action and jury waiver. YOU AND BEE CHARGED EV EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION.

Opt out. You may opt out of arbitration by emailing info@beechargedev.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms.

18. Indemnity

You agree to defend and indemnify Bee Charged EV against claims, losses and costs (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Services or equipment, false information you provide, or your violation of law or third-party rights.

19. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Subject to Section 17, the state and federal courts in Miami-Dade County, Florida have exclusive jurisdiction.

20. Calls, texts and emails

By giving us your phone number, you agree we may call or text you about your booking, dispatch status, account and membership, including by automated means. Marketing texts are sent only with your separate express consent, which is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out or HELP for help. Calls may be recorded for quality and safety.

21. Changes, termination and general terms

We may update these Terms by posting a new version with a new effective date; material changes will be highlighted on the Site or sent by email. Continued use after that date means you accept them. We may suspend or end your access for violation of these Terms, non-payment, abuse of staff, or fraud. Sections that by nature should survive (payment, IP, disclaimers, liability, arbitration, indemnity) survive termination. We are not liable for delays caused by events beyond our reasonable control, such as severe weather, natural disasters, grid or network outages, or government orders. If any provision is unenforceable, the rest remains in effect. These Terms, the Privacy Policy and any signed agreement are the entire agreement between us. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets.

22. Contact us

Bee Charged EV LLC

66 W Flagler St, Miami, FL 33130

Email: info@beechargedev.com

Phone: 888-675-9555 (24/7)

Fleet & Business Solutions

Keep Your EV Fleet Moving.

Power your commercial EV operations with flexible mobile charging solutions designed to keep vehicles moving without depending entirely on fixed charging stations.

Get Fleet Charging 888-675-9555
Bee Charged EV

Bee Charged EV

Charging the future, one drive at a time. Mobile EV charging solutions designed to keep drivers, fleets and businesses moving.

info@beechargedev.com
888-675-9555

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